Returns & Exchanges
At Piclo, we want you to love your home. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
2
Prepare Your Package
Place the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a refund.
3
Ship It Back
Print your prepaid shipping label and drop off the package at any authorized carrier location near you.
4
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing